Refund & Return Policy – HASTUDIO
Thank you for shopping with HASTUDIO. Since all our products are made-to-order, we follow a strict but fair return policy.
🔁 Returns & Exchanges
We do not accept returns or exchanges for:
- Size issues
- Change of mind
- Incorrect selection by the customer
❌ Eligible Cases for Replacement / Refund
We will offer a replacement or refund only if:
- The product is damaged
- The product is defective
- You received the wrong item
📸 Reporting an Issue
To request a replacement or refund:
- Email us within 48 hours of delivery
- Include:
- Clear photos of the product
- Order number
- Description of the issue
📧 support@hastudio.in
💳 Refund Process
- Once approved, refunds are processed to the original payment method
- Refunds typically take 5–7 business days
🚫 Non-Refundable Cases
Refunds will not be issued for:
- Size or fit issues
- Color differences due to screen settings
- Minor print placement variations
- Orders cancelled after production has started

